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Basic COI requests are fulfilled instantly and delivered directly to insureds and certificate holders. The IA App transforms COI fulfillment by giving clients a seamless, agency‑branded experience through both the mobile app and online portal. Every element is designed with user‑functionality as the guiding principle, allowing policyholders to engage quickly and productively with their agent. The app includes tools for documenting claims, creating asset inventories, using biometric access, choosing preferred icons, and navigating in multiple languages. Beyond the features themselves, the IA App stands out for its clean, intuitive interface that helps clients stay organized and efficient when managing their insurance needs. Its primary purpose is to create a personalized experience that strengthens engagement, enhances service, and supports long‑term retention, all while keeping the agent at the center of the agent‑client‑carrier relationship.

Manage your insurance on your time, not ours. The IA App gives you instant access to everything you normally call or email about—COIs, policy documents, claims reporting, updates, and more—right from your phone. No waiting, no phone tag, no inbox clutter. Just fast, accurate service whenever you need it.

Whether you’re requesting a COI, documenting a claim, updating your information, or checking your coverage, the app delivers it immediately and keeps everything organized in one place. It’s the quickest way to reach us, the easiest way to stay on top of your policies, and the most efficient way to get what you need without slowing down your day.

Download the app and experience a smoother, more modern way to work with your insurance agent—built to save you time, reduce stress, and keep you connected.